Update: We Are Open!

As Saskatchewan and the rest of Canada continues to try to reopen amid the ongoing COVID19 situation, the safety of our patients and staff remains of the utmost importance. Our plan for re-opening includes patient and staff management, physical distancing, proper use of PPE, and implementation of proper infection control protocols. Every effort will be made to maintain appropriate physical distancing of 2m (6 ft) between everyone in the clinic (staff, doctors, patients). Our staff, optometrists and patients must wear appropriate PPE at all times.

We are currently operating at a reduced capacity, with 3 of our 4 doctors seeing patients to allow for physical distancing, as well as allowing extra time for elevated disinfection protocols in between each patient. Below are just some of the changes we have implemented:

• When booking and confirming appointments patients will be asked to self declare the status of their health and will be informed of the screening questions and procedures we have in place.
• Entry to our office will be controlled and proper screening and protocol will be explained prior to entering the office. As such, we kindly ask everyone to give us a call prior to coming down to the office for what would normally be walk-in services such as repairs, choosing a new pair of glasses, or eye emergencies!
• Prior to entering the office, all staff, patients, and optometrists will self-declare the status of their health. Patients will be asked about their travel history, whether they have been in contact with a known COVID-19 case and whether they have any symptoms. Temperature may also be taken. Screening may include the Government of Saskatchewan’s COVID-19 Self-Assessment Tool
• Optometrists will not see any patients in office who do not pass the screening criteria. Any patient who does not pass screening criteria and has an urgent/emergent eye issue that cannot wait will be directed to ophthalmology or to a COVID-19 assessment center for assessment and then referral to ophthalmology.
• All staff, optometrists and patients arriving will be asked to wash their hands or use hand sanitizer upon entering and exiting the office. Proper disinfection procedures will be strictly adhered to in between each patient contact.
• Patients will be asked to wear a face mask for the entire time they are in our office. If unwilling to do so, you may be asked to rebook your appointment to a later date.
• Plexiglass shields have been installed at the front desk and dispensing desks and hand sanitizer is available at entrances and throughout the office.
• Efforts will be made to reduce wait time in the office and update/collect information (address, insurance etc) on the phone prior to appointments. Further information will be given on the phone as to protocol upon arriving at the office.
• Patients will be asked to come in alone unless another person is necessary (parent of child, mobility aide, translator).
• Glasses dispensing procedures will be done with proper PPE and frames tried on will be disinfected after each patient contact. We are able to perform repairs and adjustments.
• Certain parts of the eye examination may be modified to reduce risk of contamination.
• All office traffic will be tracked should a transmission or contamination occur and notification to patients is required and to aid in contact tracing.

Contact lenses may still be ordered from us via e-mail or via our contact lens form. *Please note this service is only available to those who have a valid contact lens prescription or recently expired*.

If you usually buy other products such as such as drops or ointments for dry eye, Bruder masks, lid cleansing wipes, Omega-3’s or Vitalux please call or send us an email and we would be happy to arrange purchase and contactless pickup.

We are happy to be able to serve your eye care needs again! We kindly ask for your patience and understanding as we adjust our procedures to be able to do so in the safest manner possible!